Shipping Policy
Shipping Policy
🚚 Shipping & Delivery Policy
At ToutOut.com, we believe in a transparent and stress-free shopping experience. We deliver to every city in Morocco in partnership with Ozon Express and Cathedis, ensuring your order reaches you quickly and safely.
💰 Free Shipping & Delivery Times
We are proud to offer 100% FREE SHIPPING on all orders, regardless of your location in Morocco. No hidden fees, no surprises at checkout.
| Delivery Zone | Estimated Time | Shipping Cost |
| Casablanca | 24 Hours | FREE |
| Major Cities | 24h - 48h | FREE |
| Other Cities | 48h - 72h | FREE |
💵 Cash on Delivery (COD)
Shop with total confidence. We use the Cash on Delivery method, meaning you do not pay anything online. You only pay the total amount of your order in cash when the courier hands the package to you.
🔍 "Open & Check" Guarantee
Your satisfaction is our priority. To ensure you get exactly what you ordered, we offer a Check Before You Pay service:
Open the package in the presence of the delivery agent.
Inspect the product for quality, size, and accuracy.
Pay only if you are satisfied.
If the product does not meet your expectations upon delivery, you can return it to the courier immediately. You will not be charged any return fees or refusal penalties. It is 100% risk-free.
📍 Order Tracking
Once your order is processed, you will receive a confirmation via WhatsApp or SMS. Our delivery partners (Ozon or Cathedis) will call you to coordinate the exact delivery time that works best for you.
📞 Contact Support
Questions about your order? We are here to help